Privacy Policy
EFFECTIVE: APRIL 2, 2024
Welcome to Siuuu.ai, a product offered by AIWaves Inc. ("we", "us", or "our"). This Privacy Policy governs how we collect, use, and store your personal information in connection with our services. By using Siuuu.ai and related services, you agree to the terms of this Privacy Policy.
This Privacy Policy explains the types of personal information we collect, how we use it, and your rights in relation to that information. If you have any questions or concerns about your privacy, please get in touch with us at contact@siuuu.ai.
During your interaction with Siuuu.ai, we may collect the following types of personal data:
• Identity data: such as your first name, last name, username, or similar identifiers.
• Contact data: such as your email address, billing address, and telephone numbers.
• Financial data: such as bank account and payment card details.
• Transaction data: details of payments and services purchased.
• Commercial data: such as company name, business purpose, and requirements for video generation.
• Profile data: such as username, password, preferences, feedback, and survey responses.
• Usage data: information about how our website, products, and services are used.
• Marketing data: marketing and communication preferences.
• Audio/Video data: content uploaded as a data source for video generation.
• Technical data: internet protocol (IP) address, login data, browser, time zone setting, and operating system used for access.
• Other information you choose to provide.
We collect this personal data when you interact with our services, register and customize an account, or contact us directly.
3. Purposes for Processing Personal Data
We process your personal data for the following purposes:
• Providing access to our services.
• Fulfilling services you requested.
• Managing your account.
• Processing payments.
• Providing customer support.
• Sending information about our services and marketing emails.
• Analyzing and improving technical aspects of our services.
• Compliance with legal obligations.
4. Legal Basis for Data Processing
We process personal data based on the following legal grounds:
• Your consent for specific purposes.
• Performance of contractual obligations.
• Compliance with legal obligations.
• Pursuing legitimate interests.
We may process your personal data for marketing purposes based on our legitimate interest. You can unsubscribe from marketing emails at any time.
We process technical data and usage data to ensure the safety and integrity of our services based on our legitimate interest.
We process information about how you use our services for analytical purposes under our legitimate interest in improving our services.
Some services may not be available if you do not provide requested personal data.
We do not sell or rent personal information to third parties. We use collected information for internal and marketing purposes only.
We implement security procedures to protect personal data against misuse or unauthorized access.
In case of a personal data breach, we will notify the appropriate supervisory authority and affected users without delay.
Our services are not intended for children under the age of 16. We do not knowingly collect information from minors.
7. Cookies and Third-Party Services
We use cookies to optimize and improve user experience. Some cookies are necessary for essential functionalities, while others require your consent.
We use third-party services such as Google Analytics, Facebook Pixel, and HubSpot for analytics and advertising purposes. Users can opt out of these services as described in our Privacy Policy.
Payments are processed through Stripe Inc., and personal data is handled in accordance with Stripe's privacy policy.
8. Storage and Transfer of Personal Data
We store personal data on secure servers and may transfer it to processors outside the United Kingdom and European Union with appropriate safeguards.
Users have rights under GDPR, including:
• Accessing their personal data.
• Transmitting personal data to another data controller.
• Withdrawing consent or preventing processing.
• Rectifying inaccurate personal data.
• Erasing personal data.
• Objecting to processing and automated decision-making.
• Lodging complaints with the Information Commissioner's Office.
Users can exercise these rights by contacting us at contact@siuuu.ai.
10. Changes to the Privacy Policy
We reserve the right to change our Privacy Policy at any time. The current version is available on our website with the effective date indicated.
Please check our Privacy Policy periodically for updates.